Pfaff Performance Icon
(WA)
I was so excited about this machine, but that changed quickly.
First, I’ve been using Pfaff machines for 28 years. I own 4 of them.
When I saw the Icon and what it could do, I was hooked.
Took it home, sewed a couple of months on it (50 hours according to my service record).
Pfaff Performance Icon It would not consistently release the tension when the presser foot was up, but the biggest problem was skipping stitches.
There was inconsistent stitch length, too. The stitches looked good but varied widely, especially when quilting (not FMQ). I had it set at 2.0, they appeared to be a range from 1.0-3.0.
The actual skipped stitches would get worse after about a half-hour of sewing.
I sent it in to be serviced and it was better but still skipping stitches. I tried several high quality threads and needles and saw skipping with all of them.
Took it back to exchange for a new one.
Tried the new one in the store and it skipped 2 stitches in the 1st 8”! Note: I did not purchase a ‘rebox’.
I ended up trading it in on a Bernina, which was more $$$. I haven’t sewn on it much yet but it is definitely quieter and smoother. It doesn’t look as impressive as the Pfaff but it appears to be a quality machine.
I am glad that the dealer stood behind the product and gave me a full trade-in for what I had purchased.